Terms of Delivery
Last updated: December 2024
Delivery Overview
At LM SKINSHOP, we are committed to delivering your premium skincare products safely and efficiently. Please review our delivery terms and conditions below.
Delivery Areas
Hong Kong
Hong Kong Island, Kowloon, and New Territories
International
International shipping available to selected countries
Some remote areas may have delivery restrictions or additional charges.
Delivery Times
Standard Delivery: 2-3 business days
International: 5-10 business days
Delivery times may vary during peak seasons and public holidays.
Delivery Charges
Free delivery for orders over HK$500
Standard delivery: HK$38
International shipping rates vary by destination
Delivery Procedures
- •All products are carefully packaged with protective materials
- •Tracking information will be provided via email/SMS
- •Signature may be required for high-value items
- •If recipient is absent, delivery will be rescheduled
Customer Responsibilities
- •Provide accurate and complete delivery address
- •Ensure someone is available to receive the delivery
- •Inspect package upon delivery and report damages immediately
- •Store products according to manufacturer instructions