Terms of Delivery

Last updated: December 2024

Delivery Overview

At LM SKINSHOP, we are committed to delivering your premium skincare products safely and efficiently. Please review our delivery terms and conditions below.

Delivery Areas

Hong Kong

Hong Kong Island, Kowloon, and New Territories

International

International shipping available to selected countries

Some remote areas may have delivery restrictions or additional charges.

Delivery Times

Standard Delivery: 2-3 business days

Express Delivery: Next business day

International: 5-10 business days

Delivery times may vary during peak seasons and public holidays.

Delivery Charges

Free delivery for orders over HK$800

Standard delivery: HK$50

Express delivery: HK$100

International shipping rates vary by destination

Delivery Procedures

  • All products are carefully packaged with protective materials
  • Tracking information will be provided via email/SMS
  • Signature may be required for high-value items
  • If recipient is absent, delivery will be rescheduled

Customer Responsibilities

  • Provide accurate and complete delivery address
  • Ensure someone is available to receive the delivery
  • Inspect package upon delivery and report damages immediately
  • Store products according to manufacturer instructions