Privacy Policy

Last updated: December 2024

Introduction

LM SKINSHOP is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

Information We Collect

Personal Information:

  • Name, email address, phone number
  • Billing and shipping addresses
  • Payment information (processed securely)
  • Order history and preferences

Automatically Collected Information:

  • IP address and browser information
  • Website usage patterns and analytics
  • Cookies and similar technologies
  • Device and location information

How We Use Your Information

  • Process and fulfill your orders
  • Provide customer service and support
  • Send important updates about your orders
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and ensure security

Marketing Communications

With your consent, we may send promotional emails about new products and special offers.

Information Sharing

Our Commitment

We do not sell or rent your personal information to third parties

We may share information with:

  • Service providers who help operate our business
  • Payment processors for transaction processing
  • Shipping companies for order delivery
  • Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your information:

🔒SSL encryption for data transmission
🔒Secure servers and databases
🔒Regular security audits and updates
🔒Access controls and employee training

Cookies Policy

What are Cookies?

Cookies are small files stored on your device to enhance your browsing experience

How We Use Cookies

We use essential cookies for website functionality and analytics cookies to improve our services

Cookie Controls

You can control cookie settings through your browser preferences

Your Rights

⚖️Access and review your personal information
⚖️Request corrections to inaccurate data
⚖️Delete your personal information
⚖️Opt-out of marketing communications
⚖️Data portability where applicable

To exercise these rights, please contact us using the information below.

Contact Information

For privacy-related questions or concerns, please contact us:

Email: [email protected]

Phone: +852 3108 9779

Address: 22/F, 88 Gloucester Road, Wanchai, Hong Kong

Important Notice

This Privacy Policy is governed by the laws of Hong Kong SAR. By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this policy. If you do not agree with any part of this policy, please do not use our services.