Privacy Policy

Privacy Policy

We are LM SKINSHOP (referred to as ‘we,’ ‘the company,’ or LM SKINSHOP), and we own and operate the website (referred to as ‘the website’ or Our website provides online shopping through the internet (including through the use of applications) and offers a one-stop delivery service (‘the service’). We value your privacy and strive to maintain the confidentiality of your personal information. This Privacy Policy applies to all products and services we provide, explaining how we collect, use, and disclose your personal information. This Privacy Policy is governed by the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) (referred to as the ‘Privacy Ordinance’) and complies with its relevant provisions.

Company Policy

You are not required to provide any personal information to browse or use this webpage. When you register to use our services or online content, we collect your personal information in order to provide services to you. You may refuse to provide personal information, but in this case, we may not be able to provide services to you. By providing personal information, you signify your consent to our use of your personal information in accordance with this Privacy Policy.

Categories of Personal Data Collected

LM SKINSHOP may request the following personal information from you for the purpose of registering and managing your services. Without this information, it is not possible to fulfill your service requests. This may include (but is not limited to):

(i) Name; (ii) Contact details, including the name and phone number of the contact person, or email address and delivery address.

In some cases, you may be required to provide certain data to improve our products and services and provide you with relevant information. In most cases, you may choose not to provide this information. However, if the service is tailored to individual needs or the supply of products requires you to provide all requested information, failure to provide such information may prevent us from providing the required service. This may include (but is not limited to):

(i) Gender; (ii) Interests and leisure activities; (iii) Other relevant products and services used.

Our web server may also collect data about your internet connection in an anonymous manner for the purpose of comprehensive statistical analysis of server usage, to enhance services, and better meet the needs and expectations of visitors to our website. This may include (but is not limited to):

Browser type and version; (ii) Operating system; and (iii) Internet Protocol (IP) address and/or domain name.

Use of Personal Data

The personal data collected from you by may be used for the following purposes:

Providing you with relevant services;
Verifying your account identity;
Processing your orders and handling payment instructions or collection of payments related to services;
Analyzing, verifying, and/or checking your credit, payment, and/or status for the purpose of providing services to you;
Designing services tailored to you;
Providing customer service to you;
Conducting market research, statistics, and behavioral analysis;
Making disclosures as required by applicable laws, rules, and regulations;
Directly promoting products and services of our company and related affiliates.

Direct Marketing

If you have provided us with your personally identifiable information, you may receive occasional telephone calls, emails, or direct promotional mail from us or our related affiliates. We primarily communicate with you via email. If you wish to unsubscribe from direct marketing, you can click the unsubscribe link in the promotional email, and we will remove you from the mailing list at no cost to you. Alternatively, you can contact our customer service department at [email protected] to unsubscribe.

Data Retention

When conducting business transactions with us, we retain your online transaction records for audit purposes. Our general policy is to retain relevant data for a reasonable period. We do not provide facilities for you to delete personal data held by us online.

Accessing and Correcting Information

If you wish to access and/or correct your personally identifiable information provided to us online, please write to us at:

Email: [email protected]


Administrative Department

Data Disclosure

All personal data provided by you to us will be securely stored on the website and can only be accessed by authorized personnel.

Use of Cookies

When you browse our company’s website, unless otherwise specified, we only record your visits and do not collect any personally identifiable information. Cookies, if used in any part of this website, are not for collecting personally identifiable information. Cookies are computer files stored on the computer of internet users to obtain configuration data and analyze the browsing habits of internet users. Cookies can save you the trouble of re-registering every time you visit a website and are usually used to track your preferred webpage themes. You have the right to choose not to accept cookies, but doing so may prevent you from using or activating certain features of our website.


This Privacy Policy statement applies only to our company’s website. Our website may contain links to other websites and webpages. Whenever you activate any of these links, such as clicking on links from any advertising client, you will leave our website. Any personal information or other data that you provide to any other organization after leaving our website is beyond the control of our company. You assume all risks of browsing or using other websites.

Protection of Minors

We do not knowingly collect personal information from minors, nor do we encourage minors to use our services. Unless permitted by local laws and with the consent of guardians, minors should not register accounts or provide personal information such as their name, address, phone number, mailing address, etc. to us. If we accidentally collect information from minors, we will delete it as soon as we become aware of it. If you believe that we may be holding information from or about minors inappropriately, please contact us.

Accessing and Correcting Personal Data

If you have any questions about LM SKINSHOP’s privacy policy or wish to access or correct personal data, you can write to us at the following address:

Email: [email protected]


Administrative Department

Amendment to Privacy Policy

We may modify this Privacy Policy from time to time and post it on our website ( You can periodically review this Privacy Policy to ensure you are aware of the latest version.

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